Bank of India Credit Card Customer Care
Bank of India offers multiple banking products including credit cards. The credit card holders of Bank of India can report any issues or queries related to credit cards to the customers by calling at 1800 220 229 and 1800 103 1906 (toll-free).
Bank of India, a public sector bank, offers multiple banking products and services. The bank offers a wide range of credit cards to customers. The bank also provides a dedicated customer care team that addresses various issues, such as queries related to credit cards. Customers can call at (022) - 40919191 (tolled) or send email to cgro.boi@bankofindia.bank.in. Read on to know more about Bank of India credit card customer care.
Bank of India Credit Card Customer Care Toll-free Numbers
The toll-free numbers of Bank of India credit card customer care are 1800 220 229 and 1800 103 1906, where customers can reach out for queries and complaints regarding credit cards.
How to Enquire about Bank of India Credit Cards?
To enquire about any details regarding Bank of India credit card or to report about credit card-related dispute, you can reach out to the customer care center. The contact details are mentioned below:
Customer care channel | Contact details |
Call | 1800 220 229 and 1800 103 1906 |
Tolled number | (022) - 40919191 |
cgro.boi@bankofindia.bank.in (head office) | |
Phone number of head office | 022-66684444 |
WhastApp | +91 7997987601 |
NRI customer care | Call: +917969241100 Email: FEBO.NRI@bankofindia.bank.in |
Customers can also reach out to the bank for any credit card related queries. They need to visit the official bank website and navigate to the ‘Contact Us’ page and scroll down to ‘Locate Us’ to find the nearest bank branch.
Bank of India Overseas Customer Care Details
The overseas contact details of Bank of India are listed below:
Location | Contact Numbers | |
Belgium | Call: 00-32-3201-8880/81/82/83/84 (Manager) FAX: 0032-3231-8387 | bankofindiaantwerp@skynet.be Boi.ANTWERP@bankofindia.bank.in |
Dubai | Call: +971 43 273437 and +971 43 527292 FAX: +971 43 527286 | boi.dubai@bankofindia.bank.in |
France | Call: 00331-4266-6049 / 4997 / 6047 / 6048 (Manager) FAX: 00331-4266-5006 | boi.paris@wanadoo.fr boi.paris@bankofindia.bank.in |
Indonesia | Call:+62-21-3141780FAX: +62-21-3141963 | boi.jakarta@bankofindia.bank.in |
Japan | Tokyo Call: 0081-3-3212 0911 and 0081-3-3212 3424 Osaka Call: 0081-6-6261 4035 FAX: 0081-6-6261 6611 | Tokyo: boitok@gol.com boi.tokyo@bankofindia.bank.in Osaka: boi.osaka@bankofindia.bank.in |
Kenya | Call: 00254-20-2222542 FAX: 00254-20-2229462 | cekenya@boikenya.com |
New Zealand | Call: +64 9 9265713 FAX: +64 9 9265719 | BOI.NZ@bankofindia.bank.in |
SOCIALIST REPUBLIC OF VIETNAM | Call: +84 838246340 FAX: +84 838246341 | boi.hcmvnm@bankofindia.bank.in |
Singapore | Call: 0065 65894049 FAX: 0065 62271275 | Boi.Singapore@bankofindia.bank.in |
United States | Call: 001212-753-6100 FAX: 212-588-8958 | BoiNy@bankofindia.bank.in |
UK | Call: 0044-20-7965 2500 and 0044-20-7965 2403/2404 FAX: 0044-20-7965-2556 | londonbranch@bankofindia.uk.com |
Hong Kong | Call: 852-25240186 FAX: 852-2877 1178 | boi.hk@bankofindia.bank.in |
Tanzania | Call: +255 222135362 (MD) FAX: +255 222135363 | BOI.Tanzania@bankofindia.bank.in |
Uganda | Call: 00256 313400437 | Boi.uganda@bankofindia.bank.in |
India (IBU GIFT CITY) | Call: +91-79-69082700 | Giftcity.IBU@bankofindia.bank.in |
Contact Details of Nodal Officers
The contact details of nodal officers are listed below:
Location (Zone) | Officer Name | Contact Details (Email & Phone) |
Hazaribagh (FGMO-Ranchi) | Shri Narendra Kumar | ZO.Hazaribagh@bankofindia.co.in ; 06546-272482 / 223983 |
Howrah (FGMO-Kolkata) | Shri Rinchen O. Bhutia | ZO.Howrah@bankofindia.co.in ; 033-22623523 / 29 |
Hubballi-Dharwad (FGMO-Hyderabad) | Shri Tarini Charan Sahu | ZO.HubballiDharwad@bankofindia.co.in ; 0836-2214531 / 32 |
Indore (FGMO-Bhopal) | Shri Kumar Rajesh | ZO.Indore@bankofindia.co.in ; 0731-2445184 / 111 |
Jabalpur (FGMO-Bhopal) | Shri Ramesh Kumar | zo.jabalpur@bankofindia.co.in ; 0761-4701020 / 4701037 |
Jaipur (FGMO-New Delhi) | Shri Rajesh Kumar Singh | ZO.Jaipur@bankofindia.co.in ; 0141-2658001 / 8002 / 8007 |
Jamshedpur (FGMO-Ranchi) | Shri Pankaj Kumar Mishra | ZO.Jamshedpur@bankofindia.co.in ; 0657-2434285 / 2428978 |
Jodhpur (FGMO-New Delhi) | Shri Deo Sharan | ZO.Jodhpur@bankofindia.co.in ; 0291-2659611 / 2659601 |
Kanpur (FGMO-Lucknow) | Shri Ranvir Singh | ZO.Kanpur@bankofindia.co.in ; 0512-2985001 |
Keonjhar (FGMO-Bhubaneswar) | Shri Amit Kumar Pal | ZO.Keonjhar@bankofindia.co.in ; 06766-255896 / 255654 |
Khandwa (FGMO-Bhopal) | Shri Biswa Ranjan Mishra | ZO.Khandwa@bankofindia.co.in ; 0733-2248534 / 2248786 |
Kolhapur (FGMO-Pune) | Shri Punit Awadh Dwivedi | ZO.Kolhapur@bankofindia.co.in ; 0231-2646373 / 74 |
Kolkata (FGMO-Kolkata) | Shri Manish Kumar Phulre | ZO.Kolkata@bankofindia.co.in ; 033-22488577 |
Lucknow (FGMO-Lucknow) | Shri Narendra Kumar Das | ZO.Lucknow@bankofindia.co.in ; 0522-2721539 / 2721486 |
Ludhiana (FGMO-Chandigarh) | Shri Vaibhav Anand | ZO.Ludhiana@bankofindia.co.in ; 0161-2405977 / 2412300 |
Madurai (FGMO-Chennai) | Shri Kishore Kumar | zo.madurai@bankofindia.co.in ; 0452-2909900 / 01 |
Mumbai North (FGMO-Mumbai) | Shri Amit Ranjan Singh | ZO.MNZ@bankofindia.co.in ; 022-28827770 / 7304013224 |
Mumbai South (FGMO-Mumbai) | Shri Madhukar | ZO.Mumbaisouthzone@bankofindia.co.in ; 022-22622717 / 22673509 |
Muzaffarpur (FGMO-Patna) | Shri Sailendra Prasad | ZO.Muzaffarpur@bankofindia.co.in ; 0621-2276550 / 2273695 |
Nagpur (FGMO-Pune) | Shri Jai Narain Gheesa Lal | ZO.Nagpur@bankofindia.co.in ; 0712-2531404 / 2544889 / 2532205 |
Nasik (FGMO-Pune) | Shri Sanjay Kumar Sinha | zo.nasik@bankofindia.co.in ; 0253-2360433 / 2350437 |
Navi Mumbai (FGMO-Mumbai) | Shri Shashi Kant Sadabhartia | ZO.Navimumbai@bankofindia.co.in ; 022-27564909 / 910 / 27564126 |
New Delhi (FGMO-New Delhi) | Shri Amit Singh | ZO.NewDelhi@bankofindia.co.in ; 011-23310526 / 23722158 |
Patna (FGMO-Patna) | Shri Om Prakash Choudhary | ZO.Patna@bankofindia.co.in ; 0612-2223369 / 2223567 |
Pune (FGMO-Pune) | Shri Sanjay Shankar Kadam | ZO.Pune@bankofindia.co.in ; 020-25535400 / 421 / 3200 |
Raigad (FGMO-Mumbai) | Ms. Dipanwita Sahani | ZO.Raigad@bankofindia.co.in ; 02141-22895 / 223995 |
RBI Integrated Ombudsmen Nodal Officers
The contact details of RBI integrated Ombudsmen nodal officers are listed below:
RBIO centre | Nodal Officer | Contact Details |
Ahmedabad | Shri Subhrat Kumar Behera | Number: 079-66122604/619 Email: ZO.Ahmedabad@bankofindia.co.in |
Bengaluru | Smt Anita Ramesh Nair | Number: 080-22959400 / 401 Email: ZO.Bengaluru@bankofindia.co.in |
Bhopal | Shri Bikash R Patnaik | Number: 0755-2999983 / 2553354 Email: Ombudsman.MPCG@bankofindia.co.in |
Bhubaneswar | Shri Bijoy Kumar Malik | Number: 0674-2362644 / 2361318 Email: ZO.Bhubaneswar@bankofindia.co.in |
Chandigarh | Shri Rajesh Ranjan | Number: 0172-2671501 / 04 Email: NodalOfficer.Chandigarh@bankofindia.co.in |
Dehradun | Shri Vivek Tiwari | Number: 0135-2640050 / 2641000 Email: Dehradun.Ombudsman@bankofindia.co.in |
Chennai | Shri Mohan Morethi | Number: 044-66777501 / 500 Email: Chennai.Compliance@bankofindia.co.in |
Telangana | Shri Mukesh Kumar | Number: 040-23315263 / 23391969 Email: ZO.Telangana@bankofindia.co.in |
Guwahati | Shri Vinaya Kumar Singh | Number: 0361-2342828 Email: ZO.Guwahati@bankofindia.co.in |
Jaipur | Shri Rajesh Kumar Bains | Number: 0141-2658001 / 8002 Email: ZO.Jaipur@bankofindia.co.in |
Jammu | Shri Sanjeev Kumar Singh | Number: 0183-5099336 / 41 / 31 Email: ZO.Amritsar@bankofindia.co.in |
Ranchi | Shri Sanjeev Kumar Singh | Number: 0651-2331386 / 2330138 Email: Ranchi.BONO@bankofindia.co.in |
Kerala | Shri Pradeep Ranjan Paul | Number: 0484-2725720 / 77 Email: ZO.Kerala@bankofindia.co.in |
Kanpur | Shri Ranvir Singh | Number: 0512-2985001 Email: Kanpur.Ombudsman@bankofindia.co.in |
Kolkata | Shri Manish Kumar Phulre | Number: 033-22488577 Email: ZO.Kolkata@bankofindia.co.in |
Mumbai BO 1 | Shri Madhukar | Number: 022-22622717 Email: MSZ.Bankingombudsman1@bankofindia.co.in |
Mumbai BO 2 | Number: 022-22622717 Email: MSZ.Bankingombudsman2@bankofindia.co.in | |
Delhi BO 1 | Shri Amit Singh | Number: 011-23722158 Email: TASC.Newdelhi@bankofindia.co.in |
Delhi BO 2 | ||
Patna | Shri Om Prakash Choudhary | Number: 0612-2223369 Email: Patna.BONO@bankofindia.co.in |
Raipur | Smt Gayatri Kampa | Number: 0771-4212450 Email: ZO.Raipur@bankofindia.co.in |
Track the Status of Grievance
If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.
- Enter the Grievance Reference Number
- Enter the code displayed below
- Click on 'Check Now' and you will be able to view the status of your grievance
FAQs on BOI Credit Card Customer Care
- How can I contact BOI credit card customer care?
You can contact Bank of India credit card customer care by calling the toll-free numbers 1800 220 229 or 1800 103 1906, available 24 hours a day, 7 days a week. You can also call the tolled number (022) 40919191 or send an e-mail to cgro.boi@bankofindia.bank.in.
- What services are available through BOI Credit Card Customer Care?
BOI credit card customer care assists with PIN generation, card blocking, billing and statement queries, reward points, transaction disputes, card activation, and reporting lost or stolen cards.
- How can I block my BOI credit card if it is lost or stolen?
If your Bank of India credit card is lost or stolen, call the dedicated credit card hotlisting toll-free number 1800 220 088 immediately (available 24/7).
- How can I raise a complaint about my BOI credit card?
You can raise a complaint about your Bank of India credit card by calling the customer care helpline, sending an e-mail to cgro.boi@bankofindia.bank.in, or submitting a grievance through the official Bank of India grievance redressal portal. If your complaint is not resolved within 30 days, you may escalate it to the relevant Nodal Officer or approach the RBI Integrated Banking Ombudsman.
- What information should I keep ready before contacting BOI credit card customer care?
Before calling or e-mailing BOI credit card customer care, have the following details to hand: your credit card number (or at least the last four digits), your registered mobile number, your date of birth, and a clear description of the issue. Never share your full PIN or CVV with any customer care representative.
- Can I contact Bank of India credit card customer care via WhatsApp?
Yes, Bank of India offers a WhatsApp Banking service. You can send your query to +91 79979 87601 through WhatsApp. This channel is useful for general enquiries, account information, and service requests.
- How can NRI customers contact Bank of India credit card customer care?
NRI customers can reach Bank of India's dedicated NRI support line by calling +91 7969241100.
- What should I do if I notice an unauthorised transaction on my BOI credit card?
If you spot a transaction on your BOI credit card that you did not authorise, act immediately: call the credit card helpline on 1800 220 088 (toll-free, 24/7) to report the issue and have the card blocked. Keep your credit card number, the transaction amount, and the date of the suspicious charge to hand.
- How can I generate or reset the PIN for my Bank of India credit card?
You can generate or reset your BOI credit card PIN in several ways: through BOI NetBanking, via the BOI Mobile Banking app, at any Bank of India ATM using the 'PIN Generation' option, or by calling the customer care helpline and following the automated IVR instructions.
- Can I pay my Bank of India credit card bill through customer care?
Customer care does not directly process payments, but representatives can guide you on all available payment channels. You can pay your BOI credit card bill through BOI NetBanking, the BOI Mobile Banking app, NEFT/RTGS transfer from any bank, NACH auto-debit, or by visiting your nearest Bank of India branch.
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